Shipping Policy
1. General Shipping Information
We currently ship to addresses within the United Kingdom only.
Shipping options, costs, and delivery times may vary depending on your location and the size/weight of your order.
2. Processing Time
Orders are typically processed within 2–3 business days (Monday to Friday), excluding weekends and holidays.
During peak seasons or promotional events, processing times may be slightly longer. We'll keep you informed of any delays.
3. Shipping Rates
Free Shipping – We offer free shipping on all orders, with no minimum purchase.
4. Estimated Delivery Times
Here's what to expect once your order is processed:
- Processing Time: 2–3 business days (Monday to Friday)
- Transit Time: 4–9 business days (Monday to Friday)
- Total Delivery Time: 6–12 business days
- Order Cutoff Time: 6:00 PM
- Time Zone: (GMT) Greenwich Mean Time – London
Please note: Delivery times are estimates and may be affected by carrier delays or extreme weather conditions.
5. Shipping Restrictions
We do not ship to PO Box addresses, military addresses (APO/FPO/DPO) or restricted areas. Certain items may be subject to shipping restrictions depending on United Kingdom-specific regulations or carrier restrictions.
6. Failed Delivery or Returned Packages
In the event of failed delivery attempts, incorrect address information or undelivered packages, orders may be returned to us. We will contact you if this occurs and arrange a new shipment, which may incur additional shipping costs.
7. Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us immediately by email: info@trendlis-boutique.com. We will work with the carrier to investigate the problem and find a solution as soon as possible.
8. Shipping Policy Update
We may update our shipping policy from time to time to meet Google Shopping Ads requirements or to improve our service. The latest version will always be available on this page. (Last updated: 22/05/2026)
COMPANY INFO
Trendlis-Boutique is owned and operated by ATN ECOM, based in the Netherlands.
Shopname: Trendlis-Boutique
Business Name: ATN ECOM
Adress: Van Coeverdenstraat 17, Hardenberg, The Netherlands
Chamber of Commerce: 88283488
VAT:NL004576497B31
Email: info@trendlis-boutique.com
Telephone: +44 7458 114191
Contact form: Contact Page
Customerservice Opening Hours (GMT+1)
Monday to Friday: 9:00 am - 17:00 pm
Saturday & Sunday: 11:00 am - 16:00 pm